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FAQ

Frequently Asked Questions

How can I add a new lecture to my Teams calendar in the new interface of Outlook online?

The following guide will help you add new lectures to the Teams calendar:

Firstly, find the Go to new Groups menu item in the left bar.

The browser will open the new Groups summary page.

Click on the group name and the group messages will appear there. You will also find the message about the calendar entry here.

When you’re profile added to a Teams group you get a notification hereThis is importantyou won’t get an email directly to your main email folderJust a notification in this page. 

How do I add a new lecture to my Teams calendar?

The following guide will help you add new lectures to the Teams calendar.

You can see in this image below what happens when you are added to a Teams group:

When you’re profile added to a Teams group you get a notification about it. This is important, you won’t get an email directly to your main email folder. Just a notification in Outlook and Teams. 

  1. Your groups will come up in this area the Outlook online, or desktop version. That number little next tot Group name show how many unread message you got. 
  2. Here you can read those messages. 
  3. If the Teams group have any scheduled meeting you will get an email like this. This message contains a little button with title Add to my calendar. If you click on that those evenet come up in Outlook and Teams calendar. 

Does my university account have OneDrive storage?

Yes, the Office365 account provided by the University also includes OneDrive storage. To use it, you must log in via the http://office.com portal with the username/password of your university’s Office365 account. (More information about using OneDrive is available here.)

How can I use the Office 365 mail system?

Information in English language on the use of the Office 365 webmail system and the setting up processes of mobile devices and desktop mail clients is provided by the staff of the IT Department at the email address it@univet.hu.

I can’t see one (or none) of my classes in my Teams calendar!

You must check in the Outlook Groups menu item (within the Outlook desktop/web interface) whether you have received a notification from the given group or not. If you not, you must write a letter to the it@univet.hu e-mail address and check with the  IT team that whether you are a member of the given group or not.

What should I do if I can’t find a course on the e-learning interface?

It is necessary to check at the Study Department whether the given course has been accepted or not. If yes, then after the subject recording, it needs approx. 12 hours before the data is synchronized to the e-learning interface from NEPTUN. If the given course does not appear later, the error must be reported on the helpdesk.elearning@univet.hu e-mail address.

What should I do if I cannot log in to the biostat.univet.hu e-learning interface?

The error must be reported on the following e-mail address: biostat@univet.hu.

Where and how can I log in to NEPTUN?

As a student, you can log in with this link: https://neptun.univet.hu/ate_hw/login.aspx. The username is your the NEPTUN code (without the “@student.univet.hu” part), and the password is your NEPTUN account’s password.

Which WIFI can I use and how can I log in?

Students can use the UnivetBudapest_Guest and Eduroam WiFI services.

In the case of Eduroam, you must log in with your NEPTUN code/O365 password pair.

For UnivetBudapest_Guest WiFI, the password is: ATEvendeg2018!

How can I join a Teams meeting?

You can join a Teams meeting either by logging in to the installed Teams desktop application, or by logging in to teams.microsoft.com web services using a web browser. After logging in, click on the Calendar icon on the left side taskbar (in both applications), then search for your desired lecture in the calendar. After that, click on the presentation and select the Join button.

Where can I request a library VPN connection?

http://www2.univet.hu

What is a library VPN for?

The library VPN service available to students. This one is allows searching in academic databases with a service subscription provided by the University. For this, the visitor to the given database must prove that he initiated the database search from a device belonging to the computer network of the University of Veterinary Medicine. This verification is done via the IP address of the computer from you want to connect to. With the library VPN service, it is possible to connect to the IT network of the our University’s library network and thus validate the search from the given client machine in the database search engines.

What contents can I find on the library’s website?

In addition to general information, the library’s website also offers searchable databases such as theses, studies, etc. They contain relevant articles, information and other studies that are necessary for your studies and preparation.

Where can I access the University’s Library portal?

The service can be found at http://konyvtar.univet.hu/.

How can I change my password on the E-learning service?

It is possible to change the password on the link of https://adfs.univet.hu/adfs/portal/updatepassword.

(Attention! Since the E-learning password is the same as the O365 account password, when you change the password in the link above, the Office365 account password will also change!)

Where can I log in to the e-learning portal?

https://elearning.univet.hu/login/index.php

What is Moodle and what is e-learning?

These two titles cover the same service.These two titles cover the same service.

What should I do if the Word application on my macOS device says that my O365 license is not valid?

In this case, the computer must be connected to the university’s network environment (e.g.: Library VPN for remote access, or have to use the university’s GusetWIFI, or possibly – in the case of an employee – connection to the university’s internal local area network). If it is done, then a login/logout process must be performed at your university’s Office account.

How can I download Office apps for my iOS device?

O365 programs can be installed on an iOS device from the iOS AppStore.

Where can I download Office applications?

The applications can be downloaded by logging in via the student/employee account on office.com, as follows:

after login

1. View your account

2. Office applications → management

3. Office Apps and Tools → Install Office

What should I do if I forgot my password?

In this case, the problem must be reported to it@univet.hu from another (non-university) email address. Your name, date of birth and NEPTUN code (for students) or university user code (for employees (e.g. hun0007)) must be entered in the e-mail.

Where can I change my O365’s account password?

The password of the O365 account can be changed at the following link: https://adfs.univet.hu/adfs/portal/updatepassword

What is my Office 365 (O365) account username and password?

For students, the username of the O365 account follows the following format: NEPTUNCODE@student.univet.hu. The default password is: Bd+date of birth, without periods. (For example: NSIW7A@student.univet.hu/Bd19970929)

For employees, the username is the university username (three letters + four numbers) + the suffix univet.hu, and the password is the password of the university (Active Directory) account (e.g.: hun0007@univet.hu/your account’s password).

Do I have an Office 365 license during my university studies?

Yes, all students with a valid student status receive permission from the University for O365 services upon enrollment.

Where can I find a list of university phone numbers?

The telephone book of university telephone numbers is available in electronic form. The list must be requested via the email address of it@univet.hu.

What WiFi service does the University provide?

The University of Veterinary Medicine has the Eduroam service, as well as Wi-Fi for guests and Wi-Fi reserved for employees (Not at all locations).

Which services can I access with my UNIVET ID and password?

With an employee account, you can access the mail system, the Wi-Fi networks (except for Eduroam and LibraryVPN (this one can be used with a UNIVET ID after you request it via this requesting form)), the E-Learning system, and it is also possible to log into the univet.hu website, to the Active Directory service, and to the file server (exclusively for our employees).

I changed my Neptun password, but I cannot log in to my University’s email account with the new password. Why?

Although the UNIVET identifier is the same as the Neptun identifier for students, the password is managed separately in these two systems: the Neptun system manages your Neptun account’s password itself.
So your Neptun ID is just apparently your UNIVET ID, but it’s not really that. The password for the UNIVET identifier does not change by changing your password in the Neptun, so you can still use the systems that use central identification with your previous password (e-mail, LibraryVPN, etc.).

I changed my password for the UNIVET ID, but this new password won’t allow me to log in to Neptun. Why?

A student’s UNIVET identifier is the same as the Neptun identifier for a student, but the password is managed separately in these two systems: the Neptun system manages your Neptun account’s password itself. So your identifier is just apparently the UNIVET ID, it’s not really. So if you change your UNIVET’s account password that does not have any effect on your Neptun account’s password.
In Neptun, the previous password remains valid and you can use it to access the Neptun service.

What should I do if I fail to log in to the services of the UNIVET with my UNIVET ID and password?

Contact the IT department via glpi@univet.hu.
Don’t forget to describe in the letter the system you want to access and the username you tried to log in with.
NEVER send your password in an error ticket, the IT Department does not need your password!

What is the UNIVET ID?

The UNIVET identifier is the user identifier (username) used for central user identification in our IT systems. With this ID, we can access different systems with a uniform username and password.
For students, the UNIVET identifier is the same as the Neptun identifier (Neptune code).